Privacy Policy

Last Updated: 14-11-2025

Primeland Home Developers Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful way. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit our website www.primelandhomedevelopers.com or contact us regarding our services.

1. Who we are

Primeland Home Developers Ltd
43 Stainforth Road, Ilford, IG2 7EJ, United Kingdom
Email: primelandhomed@gmail.com
Phone: +44 7440 600686

For the purpose of UK data protection laws, we are the data controller of your personal data.

2. Personal data we collect

a) Information you provide directly:

• Name
• Email address
• Phone number
• Information you submit via contact forms, quote forms, or communication with us

b) Technical & usage data (automatically collected):

• IP address
• Browser type & version
• Device details, OS, time zone
• Pages visited & time spent
• Referral source
• Cookie & tracking data

We do not intentionally collect data from children under 16.

3. How we use your personal data

• Responding to enquiries or providing requested services
• Managing our relationship with you
• Processing bookings, appointments, and services
• Improving website, performance, and user experience
• Analysing website usage
• Ensuring website security and fraud prevention
• Complying with legal obligations

We do not use automated decision-making that has legal or significant effects.

4. Lawful bases for processing

• Consent – when you submit a form or sign up for updates
• Contract – when processing is needed to provide our services
• Legitimate interests – improving website, security, responding to enquiries
• Legal obligation – when required by law

You can withdraw consent at any time (see Section 8).

5. Sharing your personal data

We do not sell your personal information.

We may share your data with:

• Trusted service providers (hosting, analytics, IT support, marketing)
• Professional advisers (legal consultants, auditors)
• Regulators or authorities where required by law

All providers follow strict contractual data protection requirements.

6. International transfers

Some service providers may transfer data outside the UK/EEA. We ensure safeguards such as:

• UK adequacy regulations
• Standard Contractual Clauses (SCCs)
• Additional organisational data protection measures

7. Data security

• Encrypted systems
• Secure servers & firewalls
• Access controls
• Security audits & monitoring

No online system is fully secure, but we take all reasonable steps to protect your data.

8. Data retention

We retain your data only as long as necessary.

• Enquiry form submissions: up to 2 years
• Contract-related data: up to 6 years
• Analytics/cookie data: according to cookie policy

After retention periods, data is deleted or anonymised.

9. Your data protection rights

Under UK GDPR, you can:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent

To exercise your rights: primelandhomed@gmail.com

You may also complain to the ICO:
Website: https://ico.org.uk
Helpline: 0303 123 1113

10. Cookies and tracking technologies

Our website uses cookies to improve functionality and analyse usage. You may disable cookies through browser settings, but some features may not work properly.

11. Links to third-party websites

Third-party website links may be present. We are not responsible for their privacy policies or content.

12. Changes to this Privacy Policy

We may update this policy periodically. The latest version will always be posted here.

13. Contact us

Primeland Home Developers Ltd
43 Stainforth Road, Ilford, IG2 7EJ, United Kingdom
Email: primelandhomed@gmail.com
Phone: +44 7440 600686